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FAQs

Got questions about plumbing? We’ve got answers! Explore our Frequently Asked Questions to find expert solutions for your plumbing needs.



You Have Questions, We Have Answers

Explore our FAQs to get quick answers to common questions about our services. If you need further assistance, our support team is here to help.

Are You A Fully Licensed Team of Plumbers?

Yes, we are a fully licensed team of plumbers. Our licenses and certifications are in compliance with the local regulations and industry standards.

What Do You Do When Servicing A Tap?

When servicing a tap, our team inspects, repairs, or replaces any damaged components to ensure proper functionality. We also check for leaks and make necessary adjustments for optimal performance.

Where Are We Located?

We are located at 23 Turner St., Redfern, Sydney NSW 2016, Australia.

How Fast Can You Come When Someone Needs Help?

Our response time varies depending on your location and the nature of the issue. We strive to respond as quickly as possible to minimize inconvenience.

Do You Provide Free Estimates?

Yes, we offer free estimates for most plumbing projects. Get in touch with us to pick a date and time for a meeting, so we can talk about what you want.

Get in Touch with Us!

 If you have any questions regarding plumbing issues in Sydney, feel free to give us a ring. We’d be happy to help.

What Our Clients Say

Best plumbing service I’ve dealt with in a long time. Chris is superb, I was recommended by a family friend. Best to book ahead as he is very busy but worth the wait. He took into account my mothers arthritic needs as she had issues with turning the kitchen sink handles and resolved the leaking issue and took the time to show and explain everything. Thank you Chris, hope to deal with you again for further plumbing solutions.

Suzie Ferreira

We had a Saturday morning plumbing emergency, with water backing into our downstairs bathroom. Chris arrived within an hour and was able to sort the issue quickly. He explained and demonstrated what the problem had been and provided great advice for possible long term solutions. I chose Civic based on being local and great google reviews and I’m glad we did.

Ingrid Johnston

Awesome service. Called up and had my hot water tank replaced. Chris the plumber even helped me out by removing a rusty screw. Great service, from first call to problem being fixed was less than 45 minutes.

Tim Groeneveld

Civic Plumbing
Civic Plumbing
63 Google reviews
Civic Plumbing
Civic Plumbing
63 Google reviews
Suzie Ferreira
Suzie Ferreira
2023-09-05
Best plumbing service I’ve dealt with in a long time. Chris is superb, I was recommended by a family friend. Best to book ahead as he is very busy but worth the wait. He took into account my mothers arthritic needs as she had issues with turning the kitchen sink handles and resolved the leaking issue and took the time to show and explain everything. Thank you Chris, hope to deal with you again for further plumbing solutions.
Gerardo Roldan Macko
Gerardo Roldan Macko
2023-01-11
Excellent service from Civic Plumber. Chris was very responsive, professional and reasonable with pricing. He ensured that everything was done to the best quality possible. Highly recommended!
Aine Gleeson
Aine Gleeson
2022-11-30
Excellent experience with Chris & Milo from Civic Plumbing. Clear upfront pricing, on-time, professional job, neat & tidy. Can't ask for more!
Paula Ajuria
Paula Ajuria
2022-04-07
Very professional, Chris dealt with a few small and big issues in my house in Redfern. I was impressed at his skill, the quality of his work, and speed, bust most importantly he is very reasonable with how he quotes and prices, making sure you are not over paying.
Ingrid Johnston
Ingrid Johnston
2022-03-26
We had a Saturday morning plumbing emergency, with water backing into our downstairs bathroom. Chris arrived within an hour and was able to sort the issue quickly. He explained and demonstrated what the problem had been and provided great advice for possible long term solutions. I chose Civic based on being local and great google reviews and I’m glad we did.
L N
L N
2022-01-27
Chris and Milo were great, professional and excellent service.
Harry Mak
Harry Mak
2022-01-01
Not cheap but they don't mess you around like some others. You get what you pay for so if you're after honest service, I'd recommend them.